Top 1 Walmart Stores in Sarnia, Canada for Convenience and, Quality products

What People Are Saying: 5 Customer Reviews

1. Overview:
   Out of all the Walmarts I’ve been to I wasn’t expecting Sarnia to be in the top 5 I’ve ever visited. No complaints here.

   Staff:
   Staff were helpful and nice. They were doing what they needed to and the ones who I’d expect to greet me or approach me did that well.

   Cleanliness/moderness:
   Exactly what I’d expect from a Walmart. Not a bad thing at all. This specific location is especially clean I found.

   Would I go back?
   If I needed to absolutely. They were great at this location!

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2. Top 2 Issues:
   1) Their online ordering is awful. They regularly don’t pick the items and make substitutions to wildly different items despite the originally requested item being easily found on the store shelf.
   2) Poor customer service and they don’t honour pricing found online at their location. i.e. they sent an eMail saying an order was ready with nothing missing from it. I was charged the full amount and then given 1/4 of the product the order said I was going to receive. Their manager’s suggested solution was to ask for a refund and place the order online again instead of simply getting what was ordered and marked as picked and packed. Luckily I know to check over all pickup orders carefully as it’s typically poor.

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3. Low prices. The dollar for quality here can vary compared to other stores in the area. Great staff who are always helpful. Seem to run into old friends/family here sometimes which is a trip. 🙂

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4. Paige & Cameron at the Sarnia Walmart were very helpful! They saw that we were waiting by the bikes. Cameron was waiting on another customer, but acknowledged us. Paige found the price & key for the bike we were looking at! We appreciate their willingness to help us. 😊

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5. I would like to say the Online ordering with Walmart is not quite as it seems. I ordered a 5pc Patio Set and paid for it with the Credit Card and have been given the run around regarding this order with Delivery Dates and wrong shipments and NOBODY is helping with this matter because it was shipped by a 3rd party and not Walmart themselves. The supplier keeps offering me a discount to keep what I received which is WRONG but yet they won’t refund my money. The Sarnia Store will not help me because it is a 3rd party supplier but yet they processed my payment and I can’t return it to the Sarnia Store because it is over 150.00 purchase. I would not recommend this way of ordering to anyone and I will not be ordering from them in the Future

   Karen Burger

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