Unveiling the 1 Largest Kohls in Concord CA

What People Are Saying: 5 Customer Reviews

1. There was lots of cars in the parking lot at Kohl’s being Saturday about a week before Christmas I did expect that. The amount of people in the store was not to bad. I thought the store was a bit dirty but people can really make a mess.
   I had to return an item to Amazon and that went quick but if you wanted to buy anything the cashier line was extremely long. It would be a long wait.
   Overall I would not want to wait with all those people to pay for any items.
   There is some empty shelves. Things scattered in some areas but they do still have stock.
   I was looking at some hoodies they have many brands but are pretty picked through and out of some colors and sizes.

   I believe Kohl’s has extended hours so that’s great. You can go finish any shopping you need to do.

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2. Even though it was during a super busy time of year with the best sales of the year going on they were not that busy as far as lines didn’t take all day to get through and we were helped quickly. Not that the store was empty but that the staff was very helpful and there were plenty of customer service agents who were there to help us out all the registers were open and taking people the lines were moving so fast that the sales people had time to actually help the customers and breath!!! So your anxiety wasn’t sky high when walking through the doors!! It’s a very nice kohl’s unlike some of the others I’ve been to where the clothing is thrown about this one has there time management in check it seems.

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3. This place was very dirty the store was not kept up. The on sale signs for your item when the cashier rings it up if you dont pay attention you will be charged normal price when the tags have a sale price and the big sale was an additonal 30% offf of that. I had to get a manager to over ride the orignal amount and i had to wait a long time for the manager because there is so many issues going on in the store that every customer was making a complaint and there is never anyone on the floor to help you and if you see an associate they ignore you and then you have to be rude to get her attention. I needed to check the price on a jacket and she wouldnt use the price check thing that she had right in her hand instead sent me to a poll with a price check on it and i couldnt find it, it did not stand out to notice it and after all that the dam thing did not work i faught it, as i was heading to go down stairs i seen the girl associate walking past me and i told her the price check thing did not work and can she check the price for me well the answer was NO because she was in the middle of something she was walking around with a young guy aSociate. That whole 2nd floor looked like a tornado went through it the shelves are not stocked nor organized there was stuff in these depts that didnt belong there. Its a ghost town up there also that people go up there to steal your merchandise like make up empty boxes thats why the shelves are so messed up because the people stealing couldnt fit all of it hell i dont know but that store was pathedic i drove from pinole to go to your store to purchase clothes for my fathers funeral. What a joke i was treated better by marshalls right next store to the Pleasant Hill Kohl’s.

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4. Returned an Amazon item, so easy. Then saw Easter dresses for my grandchildren, really a nice assortment of toddler clothing. Great prices.

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5. The store has a lot of all kind of goods but almost no people. Big plaza based parking and convenient location

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