Take a Tour of the 10 Largest Ross Stores in Illinois

What People Are Saying: 5 Customer Reviews

1. I shop at this downtown Ross location often. This location seems to have different styles than most other Ross and locations and I absolutely appreciate that. I receive compliments all the time from beautiful blouses I am able to find at this location. This location seems to maintain a neat, shoppable appearance most times and that is a plus. The shoe department needs a lot of work in terms of replenishment. The accessory area is mediocre but okay. The home goods section is nice and has unique pieces from time to time. The men’s department definitely needs a much better selection. The fitting rooms are in need of a make over and while “alright” to use, especially during Covid, the management needs to have associates do quick sanitizing every so often. The check out process can be a little daunting depending on the day and time you shop but the staff does a decent job of trying to move the line. Lastly, the “security” staff will circulate the store often even though they do use cameras and I welcome that because being located downtown does make for heavy customer traffic. HOWEVER, having been in retail management for over twenty years the “security” staff, particularly one who walks and watches on the borderline of stalking in a very obtrusive, negative, in a every-one-steals kinda- way really needs to take a chill- pill. It’s ridiculous to patrol patrons who if you observe them are simply trying to actually SHOP AND MAKE PURCHASES. He will make you lose customers if he keeps this level of “security.” Outside of getting past this, this store has great finds and very reasonable prices.

   Reply

2. We were in Chicago for our anniversary, staying nearby at the River Hotel so we decided to come in for some shopping. This is a great store! Great selection of items and the prices were fantastic! It is, however, a little bit of a cramped layout. Some of the aisles were very narrow and difficult to get the buggy through. Racks were very heavily stuffed, so it was at times hard to look through them. I can’t complain that much, though, because we walked out of there with some great bargains 🙂

   Reply

3. I may not always find exactly what I’m looking for, but I always find a good deal here. This store is very well-organized and always has a good amount of inventory. When it comes to the staff, I would say that about half of them are very friendly and helpful, the other half not so much. This location is very busy as it is in the loop, but it is very efficient.

   Reply

4. Yesterday around 2,30 pm i shopped at the store. Suddenly when i was waiting to pay i felt really sick. I paid and told the girl at the register that i don’t feel good and i am going to sit next to register. I sat on the floor and start calling my relatives for help. NO ONE paid attention to me, NO ONE offer me a help. I saw at least 10 people working there. I took a Lift and went home safe thanks to the Lift driver. No humanity in this store. .

   Reply

5. Lot of collection. Well priced. Always crowded. Situated in a prime area. Stocks could be organised neat and tidy. Much better than the Marshalls in downtown, especially for men’s collection.

   Reply

Comments are closed.