The 10 Biggest Kohls Stores in Denver CO

What People Are Saying: 5 Customer Reviews

1. I have LOVED this store until the last two order experiences. The first order they cancelled saying they didn’t have it, but when I walked into the store there were over 20 of the items I ordered sitting by the register. .

   Today was by far the worst experience EVER. I went into pick up and a gal named SHELLEY came to help me. I explained my first experience and she replied, you can’t expect perfection when we get over 3000 orders a day. I commented that you could just say I’m sorry about your experience. She said, what did you say. I said nevermind, talking to myself. She then said, I don’t need to say sorry for that and I won’t. I asked her for my bin number and told her I didn’t desire her help anymore. She replied, good, don’t want to help someone like you. I asked for her name ..she approaches very aggressively to show me her badge. I went to customer service asking for a manager…they said Shelley can help me. I told them I don’t desire help from her again. They tell .e she’s not usually like that. I said she’s hateful. Shelley interjects into the conversation that she’s getting the manager.

   I briefly described to the manager what happened while shaking and crying. I’m so upset someone can make you feel so uncomfortable. I won’t come back to this store EVER if she’s retaining employment. There was NOTHING that warranted that treatment. As a representative of a store, you should apologize to a customer on behalf of the store …there was no reason for the hostility, aggression and absolute hatefulness. If your having a bad day, go take a breathe, but don’t treat people like that.

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2. Found some great items that fit and the deals were good. Staff was helpful. A good shopping day.

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3. Seasonal sales and items availability have been exceptional anytime we’ve visited this Kohls. The customer service staff members have been professional and very friendly too, and that has been the case for as long as I can recall over the past 8 years. Their sales and clearance prices are good but when I add on their coupons for up to 30 percent off, I often wonder how they even turn a profit anymore…not my problem but definitely will take the savings anytime I can get them. We are grateful that this store is on our commute to and from work!

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4. Great employees and high prices but good deals on what they do have on sale

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5. I was treated very rudely by the fitting room attendant. She hollered at me three times not to bring the cart in. I left it by the door so I could transfer the clothes to a fitting room. I am operating with one arm and this was the easiest. I then moved the cart. And if this wasn’t bad enough I then had to listen to her and a coworker bashing the people they work with. Very unprofessional. I wanted to speak to a manager but was too upset. So I left.

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