The 10 Largest Dollar Tree Store Locations in Reno NV

What People Are Saying: 5 Customer Reviews

1. Amazing job by Debbie! Customer service was superior. Felt like I was a valued person part of the community. Big difference from the last dollar tree I shopped at.

   Debbie even took the time to set boxes aside for customers that requested out, cutting down on our dependence of useless plastic bags. What an amazing form of character to go out of her way. Shame on dollar tree though for not even been in the system… So many corporations are behind. They just recycle the boxes outback. Consider letting customers use them! Be part of the solution, not the problem dollar tree. Make America beautiful again like Debbie!

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2. The entire time I was I’m this store I repeatedly heard the cashier call for security to stay vigilantly watching the cameras. After I gathered my items for purchase, I made my way to the front to check out. My total was 18.84. I had recently cleaned out my late fathers change jar and had quite a few $1 bills. I counted out 19 and handed them to the clerk. She reacted awkwardly saying she was not sure she could accept it. I asked if they were not currently accepting cash she replied they do. I stated it was cash which is legal tender so I do not understand the issue. She said she needed to speak to her manager and walked away with my cash. Less than 60 seconds later, she returned with the manager. The manager threw my money at me and said that it was ‘counterfeit and just paper’ while she was emptying my bags on the counter. I asked if she had not even used a counterfeit pen, why doss she think it is ‘fake’. She replied, it’s just paper so I don’t need to. To defuse the situation and not waste the past hour I had spent in the store, took me quite a while as I am disabled , I ask if I could just pay with my card. She said no, get out of my store. I was shocked. I exclaimed that I had done nothing wrong to be treated in such a manner. Knowing she had told me to leave and that the situation would escalate out of hand if I pressed anything further, I left. Until today I had shopped at that location for about 20 years but never again. The more I think about it, the more illogical it becomes, 1. Who would print fake dollar bills? 2. Why would anyone with counterfeit money be shopping at Dollar Tree? 3. If she truly believed the cash was fake, why did she give it back to me? 4. Wouldn’t there be a policy of contacting the police immediately because someone was committing a very serious federal crime? Never in my 40 years of life have I even seen an event occur like that in a retail store then it happens to me when I was completely innocent and respectful the entire time.

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3. I used to go here once or twice a week religiously 2018-2020. Then I moved pretty far so I didnt go there anymore. But now I live close again and let me just say WOW the staff is just a great as before. So courteous, polite, helpful and friendly. I always get my seasonings and stickers to put on the walls that have quotes and of course qtips lol I like the hygiene stuff and all the household cleaning supplies with all the great deals even for decorations. But I really, really have a big applause for the hard working staff that I’m sure has to deal with so much being in that area. You guys are great, keep up the great work (:

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4. I searched for a Dollar Tree that was close to the hotel I was staying at. I wanted to see what cotton yarn they had, they had all the colors that I wanted plus a new brand of pots and yarn I had not seen before. I was excited to get what I needed, and I saw a lot more that they have for Easter and other events. The store was clean inside and they had enough cashiers to make check out fast and smooth

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5. This Dollar Tree store is a good one. I can’t take any stars off! I can tell staff works hard to put out all of their stock. That’s what keeps me coming back. Yea it can be messy, but that’s ok. I respect the work it takes to keep this store going. And am satisfied with their variety, so I’m happy to help keep it going too. 🙂

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