The 2 Largest Ross Store Locations in Baton Rouge LA

What People Are Saying: 5 Customer Reviews

1. My experience here was great:

   I went in looking for bathing suits last minute for me and my daughter.

   I found one for her at the price that I wanted to pay and I pieced me one together and I still didn’t pay that much for what I got. I wanted to ball on a budget and I was able to do that.

   The lady checking us out was so nice so friendly and she had good listening skills and she helped us out very much. By being kind and pleasant.

   So yes, I will definitely go back to this location if I’m ever in Baton Rouge again.I’m a real stickler for good customer service and she came through in a heart beat.
   I really liked her customer service and her smile.

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2. Very nice place, prices are very good, nice last minute birthday gift place.

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3. My item selection was AWESOME.
   There was only one cashier available with a line of approximately 20 plus customers(not good).
   There is always a shining STAR,
   today it’s Christy.
   She was extremely professionally, very efficient, and quickly move all customers through the line with a SMILE.
   SUPERB customer service!!!
   Thank you Christy!
   The 5 stars are for you!

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4. My husband and I decided to go to Ross today just to shop around and look he needed to go use the restroom so he went to the restroom. No problem but a few minutes later I need to go to the restroom so I walked back to the fitting rooms. When I walked back there, I was going to ask the lady working in the fitting room department if I could use the restroom before I could even speak she yells at me as says “ No!” You are not going to use the restroom so you need to walk away!”
   I stand there, looking at her stunned, because I haven’t even spoken to her yet so I said OK and I walked away
   I have worked in clothing stores before such as Cavender‘s OK, then managed
   boutiques, etc. and that is no way you should ever treat a customer
   What’s sound me I hadn’t spoken to her yet I didn’t just walk t to the restrooms. I was standing at the front, going to ask her if it was ok
   Then she yelled at me. There was no reason for her to do that. She was too occupied talking with one of her friends that didn’t work there
   It no excuse speaking to speak customers in that way unless the consumer was behaving verry badly She was an older lady of color, and pretty skinny on February 19 2023 @ 2:30 pm

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5. So attach I’ll have my receipt I would’ve shopped longer but instead I felt very uncomfortable the “loss prevention “ guy was following me around as if I’m stealing at this point I was ready check out I told my daughter let’s go I’m not spending more money here these guys are stereotyping us Hispanics it was not only me an my daughter just another Hispanic family he was following around I don’t know what his problem was but that is not how you treat people when we are the people buying an spending our money at this store! Once I got to checkout line that guy went to the spots we stopped like seriously I watched him look an search as if I stole something what a joke an when I told the lady at the register after I paid my 300plus bill I told her I would’ve stayed spent more but after that guy was targeting us we rather just leave she just shook her head like a “oh well” ! Great I’ll rather spend money somewhere else !

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