The 10 Largest Nike Store Locations in Albuquerque NM

What People Are Saying: 5 Customer Reviews

1. Ordered some socks online. Ad said 100% cotton. When delivered socks were less than 10% cotton. Tried to return but even though was a advertising issue would not give me back full refund. If I had known that the ad was wrong I never would have made the order. Do not order online from JCPenney. They make you pay for shipping even if the return is because of their fault for false advertising

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2. Used to love shopping for jewelry here but the over weight manager lady ruins it. I always try my hardest to avoid her but she somehow always feels the need to be in everyone’s business. If it wasn’t for her this place would be much better.

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3. I wanted my hair done so I booked an appointment for my daughter and I then day of my aunt called and wanted to get her hair done they had an availability so I added her as well. My aunt just got her hair cut she loved it. My daughter who is 10 wanted her hair red she was able to explain what she wanted to her hairstylist as we all were split up. And her hair came out great. The lady did exactly what she wanted. Then mine, the lady did opposite of everything I asked and everything I explained. I went in for bayalage. I explained I liked to do that so I didn’t have to keep up with my roots because I hardly make time for my hair. I said I wanted to see the color and wanted it chunky defining strands like in the few photos I showed her. She basically painted all my hair blonde and colored all my roots this dark brown right away I felt something was off even told her I do this way cause I don’t like messing with my roots she said oh the color on roots is like a see through.. what does that even mean but I went with it. I thought maybe she was doing just sections of my hair no she colored every strand. I was there for 4 1/2 hours. My hair looks nothing like I asked for. I wanted to cry and her and the lady up front said that’s how they do balayage there. They both said I could go back to her and have her fix it! How is that even possible when she didn’t listen at all. Color on some of my head sat on my hair for at least 3 hours then the last batch for maybe 15 minutes. I left paying $340 to get our hair done and I was very unhappy and unheard. That’s 4 1/2 hours I will never get back now I have blonde hair dark roots not what I wanted wasted money and time. My hair is probably really damaged where color sat for hours. I have all this dark color on my scalp I left looking like I still had dye all around my hair line.

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4. Don’t feel safe shopping here. Honestly feel sorry for the workers for putting up with this. I’ve witnessed 4 shopping thefts by the “minority” that make up NM. No security present. While myself and others actually pay for the items… these thieves are getting a slap on the wrist.

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5. I had the worst experience ever! I will NEVER buy again at JCPenney. I ordered 2 pairs of Men Levis jeans from their internet site, because of special sales price, and had them delivered to my home. They did not fit. I initiated a return which required that I return them into my local store in Albuquerque, NM. After returning the jeans, they placed refund amount onto a gift card. I only found one pair that fit and used the credit on the gift card to pay for them. They agreed to order another pair, use the remaining balance on the gift card, and to have it shipped to the local store to avoid additional shipping costs. When I returned home, I received an email stating that the order was cancelled due to payment issue. For some reason, the in-store price was $3.91 additional. I tried to call my local store, pressing every number of listed departments (all 6 of them) on their automated system, never got anyone to answer my call on 2 attempts. Finally, on the 3rd call, someone in the Hair Salon answered. Obviously, my order was not there. I gave up and called customer service, explained the situation, and the customer service representative was kind enough to confirm that the in-store order had been cancelled, allowed me to reorder, gave me the store price, used the remainder of my gift card, used a credit card to pay the difference in price, and was going to ship it to my local store. In a confirmation email of my purchase, imagine my surprise when I discovered that the sales representative sent the jeans to a DIFFERENT city in a DIFFERENT state of Indiana. After contacting customer service after they acknowledged their mistake, I was directed to contact the local store where the jeans were delivered and to “cancel” the order where I was reassured that I would receive a refund and then if I still wanted the second pair of jeans, I could re-contact the customer service, place the order at the in-store sales price, have it delivered to my home with delivery charges waived. I contacted a sales representative at the Indiana JCPenney where the jeans were delivered and she was very helpful. She was able to cancel the order over the phone, BUT their system will NOT allow a refund to the gift card or my credit card or in any shape or form. She is going to research the issue with her supervisor, but WHAT A MESS!!! I don’t have enough hours in the day to deal with this mess!!!!

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