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Currys PC World is a leading retailer of consumer electronics and home appliances in the United Kingdom. The company has a large network of stores across the country, with some of the largest being located in major cities such as London, Manchester, and Birmingham. These stores offer a wide range of products and services, including computers, laptops, televisions, smartphones, and gaming consoles. They also have a team of experts who can provide advice and assistance to customers.
Here are the 5 largest Currys PC World stores in the United Kingdom:
- Tottenham Court Road, London: Located in the heart of London, this store is spread over three floors and offers a vast selection of electronic goods. It also has a dedicated gaming area and a customer service centre.
- Oxford Street, London: Another large store located in central London, this one is spread over two floors and offers a wide range of products, including laptops, computers, televisions, and smartphones. It also has a dedicated customer service area.
- Manchester Arndale, Manchester: This store is located in the city centre of Manchester and offers a wide range of electronic goods, including computers, laptops, televisions, and smartphones. It also has a dedicated gaming area and a customer service centre.
- Birmingham Bullring, Birmingham: Located in the heart of Birmingham, this store offers a wide range of electronic goods, including computers, laptops, televisions, and smartphones. It also has a dedicated gaming area and a customer service centre.
- Glasgow Braehead, Glasgow: This store is located in the Braehead Shopping Centre in Glasgow and offers a wide range of electronic goods, including computers, laptops, televisions, and smartphones. It also has a dedicated gaming area and a customer service centre.
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Top Currys PC World Alternatives in United Kingdom
The Biggest Currys PC World in United Kingdom
Currys PC World is a popular electronics retailer in the United Kingdom. However, there are several alternatives that offer similar products and services. Here are three top alternatives to consider:
- Argos: Argos is a well-known retailer in the UK that offers a wide range of electronics, including TVs, laptops, and gaming consoles. They have both physical stores and an online platform, providing customers with the convenience of choice. Argos also offers a click and collect service, allowing customers to reserve items online and pick them up from their nearest store.
- Amazon UK: Amazon is the world’s largest online retailer and operates a dedicated platform for customers in the United Kingdom. They have an extensive range of electronic products, from TVs and cameras to smart home devices and headphones. With Amazon Prime, customers can enjoy benefits such as free next-day delivery and access to exclusive deals on Prime Day.
- John Lewis: John Lewis is a renowned British department store that offers a wide selection of electronics. They are known for their high-quality products and excellent customer service. John Lewis also provides extended warranties on many items, giving customers peace of mind. They have both physical stores and an online platform, making it convenient for shoppers to choose their preferred method of purchase.
These alternatives offer competitive prices, varied product ranges, and reliable customer service, making them popular choices for electronics shopping in the United Kingdom.
Explore some of the similar stores such as B&Q, Homebase and Aldi in United Kingdom. By examining the presence of these outlets, we can gain insights into the dominance of these brands in the retail landscape of Currys PC World, reflecting a dynamic business environment and diverse consumer choices.
The 3 Biggest Currys PC World Locations in United Kingdom
Thank you for taking the time to read our article. For more in-depth reviews and comprehensive ratings on the Currys PC World store, please explore the recommended articles listed below.
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What People Are Saying: 5 Customer Reviews
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Despite all the negative reviews, I decided to visit the store on 25 November 2023. I entered the store and headed to the Apple section, after browsing for about 2 minutes, one of the employees came over and asked if I needed any assistance. I explained what I was looking for, and the young lady checked if the device I wanted to buy was in stock. Since it was available, she took me to the till, took my payment, and brought me the laptop in a matter of minutes. She was polite and attentive, I was in an out under 10 minutes, I feel that I was very well looked after.
You practically have to beg to get served. 3 staff sitting around the gaming area, and just pointed me in the direction of one of the items. Absolutely ridiculous service. Ended up buying the TV and bits from John Lewis. Same price, and exceptional service.
Picked up order today. No large carrier bags so had to carry big ps5 box through Croydon car park could have easily been robbed. How can a store this big expect people to walk off without bags with a huge boxed open item.
0 PS5 games in store even though there are lots available online it says.
Also 0 customer service skills and lacking any competent staff, was blatantly ignored at checkout as members of staff chatting amongst them and not actually working.
Curry’s as a company overall aren’t particularly known for their great customer service or outstanding delivery of service. Branch 2138 Croydon, Purley Way however are prime examples of failing company who lack the simple disciplines to delivery exceptional service. After deciding on a set of speakers which according to their in-store POS was advertised at £69 the front desk informed me that it is actually £99 and cannot honour the advertised price. Obviously I wasn’t particularly happy and the employee said I must get the manager on the other side of the store. To my respond I said I don’t need to do anything, I don’t work here, I don’t know him and I’m not willing to do 50% of your job you go get him. After explaining the situation the manager “Martin” uses the excuse “Our competitors change their prices every 5 minutes, we do not have the capacity to constantly change our price tags.”
I know legally they now no longer need to sell the advertised price. But is £30 more valuable than the customer experience?
Anyhow after being fed up with the debate I explicitly stated “I would like a receipt emailed me to me” as I wanted the opportunity to provide a constructive feedback via their customer feedback form. They did not do this either.
And I can tell you for a fact these scores are directly linked to their bonus’. Should the store satisfaction survey fall below the company required threshold for the store employees do not receive their bonus’/commission for that month. Just so coincidental that this unhappy customer wasn’t given the opportunity to provide some constructive feedback.
Yours Sincerely.
A Former Employee
Shocking customer service & delivery from Curry’s. They didn’t DELiVER! Booked delivery for £600 fridge freezer for 18/01/2024. Got 3 messages to confirm and give me time slot Swopped hours at work to be there for delivery. They didn’t turn up! Tracker suddenly changed an hour after the 1-5 time-slot they gave me, to a brand new delivery date!!! What, NO message, NO call, NO APOLOGY!!!
Called Curry’s today and unbelievably I have to go into store in person to get my delivery charge back as they can’t do this online!!
Family of 5, NO fridge freezer for 5 days! Worst Customer Service Ever!!