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B&Q is a British multinational DIY and garden retailing company headquartered in Eastleigh, Hampshire. It is the largest home improvement retailer in the United Kingdom, operating over 300 stores nationwide. The company offers a wide range of products, including tools, building materials, paint, gardening supplies, and home décor. The five largest B&Q stores in the United Kingdom are:
- B&Q Southampton Eastleigh (195,000 square feet): Located in Eastleigh, Hampshire, this store is the largest B&Q store in the United Kingdom. It offers a huge range of products, including a dedicated garden centre, a kitchen and bathroom showroom, and a trade counter.
- B&Q Lakeside Thurrock (180,000 square feet): Situated in Thurrock, Essex, this store is the second largest B&Q store in the United Kingdom. It boasts a large garden centre, a kitchen and bathroom showroom, and a trade counter, as well as a café and a children’s play area.
- B&Q Milton Keynes Central (170,000 square feet): Located in Milton Keynes, Buckinghamshire, this store is the third largest B&Q store in the United Kingdom. It features a huge range of products, including a dedicated garden centre, a kitchen and bathroom showroom, and a trade counter.
- B&Q Coventry Baginton (165,000 square feet): Situated in Coventry, Warwickshire, this store is the fourth largest B&Q store in the United Kingdom. It offers a wide selection of products, including a garden centre, a kitchen and bathroom showroom, and a trade counter.
- B&Q Manchester Trafford Park (160,000 square feet): Located in Trafford Park, Greater Manchester, this store is the fifth largest B&Q store in the United Kingdom. It boasts a large garden centre, a kitchen and bathroom showroom, and a trade counter.
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Top B&Q Alternatives in United Kingdom
The Biggest B&Q in United Kingdom
While B&Q is a popular choice for home improvement and DIY projects in the United Kingdom, there are also other alternatives that offer a wide range of products and services. Here are three top alternatives to B&Q:
- Wickes: Wickes is one of the leading home improvement retailers in the UK, offering a wide range of products for DIY enthusiasts and trade professionals. They have a strong focus on customer service and provide expert advice through their knowledgeable staff. Wickes offers a wide range of products, including kitchen and bathroom fittings, flooring, tools, garden supplies, and building materials. They also provide installation services for kitchens and bathrooms.
- Homebase: Homebase is another popular alternative to B&Q, offering a wide range of products for home improvement and gardening. They have a variety of departments, including kitchens, bathrooms, decorating, and outdoor living. Homebase provides an extensive selection of products, including tools, paints, lighting, furniture, and garden supplies. They also offer home delivery and installation services for certain products.
- Screwfix: Screwfix caters specifically to trade professionals, offering a wide range of tools, plumbing, electrical, and building supplies. They have a strong reputation for their competitive prices and quick delivery service. Screwfix also has a network of over 700 stores across the UK, providing convenient access to their products. In addition to their extensive product range, Screwfix offers a click and collect service and next day delivery options.
These alternatives to B&Q provide customers with a variety of options for all their home improvement and DIY needs. Whether you are a DIY enthusiast or a trade professional, these retailers offer a wide range of products and services to suit your requirements.
Explore some of the similar stores such as Homebase, Aldi and Lidl in United Kingdom. By examining the presence of these outlets, we can gain insights into the dominance of these brands in the retail landscape of B&Q, reflecting a dynamic business environment and diverse consumer choices.
The 3 Biggest B&Q Locations in United Kingdom
Thank you for taking the time to read our article. For more in-depth reviews and comprehensive ratings on the B&Q store, please explore the recommended articles listed below.
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What People Are Saying: 5 Customer Reviews
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I just want to take the time to give a huge thank you to the South African shop assistant (been in role about 3 months he said). I asked for some advice for how to cut a round hole in Perspex for an Aircon installation. He suggested using some tubing to create a pressure fit. He went out of his way to help me and it’s such a rarity these days. Attached a pic of the end product thanks to his good advice.
I started regularly using B&Q for house renovation. As a novice DIYer, I feel grateful for B&Q that provides offline experience though price is (sometime a lot) higher than online shops. It’s also convenient to pick up an item or two when urgently needed.
However, my overall experience has been getting worse these days. In last five or six visits, I once was treated like a ghost when paying – the staff seemed totally unaware of my existence, talking to other staff, didn’t bother to give me the receipt, etc. When I was picking up some used wooden material, I met a couple of staff who were eager to set a price tag for “charity”. These occasions never failed to make me feel embarrassed and confused – While I’m willing to pay the reasonable price for the “charity”, the price tags seem almost randomly decided (& became free for some other people – why?) and I felt their attitude was rather forceful. I wonder why they just don’t put some discount price tags instead?
Overall, I can say customer experience is getting worse and worse. I once appreciated the usually empty parking spaces but this may be there aren’t enough people coming. I welcomed the new membership benefits but this may indicate that they’re losing customers.
Good shop, staff chilled like they are on a holiday abroad nothing will be quick in this store at checkout or returns. Security needs to chill out look at this guy staring at us whilst doing a return.
I would like to appreciate all the hard work the designer Saffron is putting in my sister’s kitchen plan. we had few meetings with her and I am amazed how patient she is with us and how passionate she is about design and her job! She is so polite and her personality is very warm. We are extremely satisfied with the service she has provided to us so far and I am so grateful that she is always available on emails and calls. Thank you so much Saffron, We even love your beautiful name 🙂 as we are Persian and we cook all our food with Saffron so it’s an interesting name for us.
Very disappointed with customer service.
Lazy staff members never listen to what customers say – they just try to connect with the delivery department.
I called back a few times until I could talk to an unprofessional staff member.
They’re just wasting customers’ valuable time by inaccurately displaying stocks for online orders. I’ve been messed around for nearly an hour trying to get a hold of someone from customer service. Stocks are not accurate online and in-store – please do not trust the ‘Click and Collect’ services.