The 5 Biggest Kroger Stores in Henrico VA

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Introducing our curated list of the largest Kroger in Henrico VA, USA, each carefully vetted based on outstanding Google Business ratings and trusted customer reviews.

Kroger

  • Address: 9480 W Broad St, Henrico, VA 23294, United States
  • Map: Click here
  • Rating: 4.1 (875)
  • Phone: +1 804-270-0933
  • Website: Link
  • Opening hours:
    Monday: 7:00 AM – 11:00 PM
    Tuesday: 7:00 AM – 11:00 PM
    Wednesday: 7:00 AM – 11:00 PM
    Thursday: 7:00 AM – 11:00 PM
    Friday: 7:00 AM – 11:00 PM
    Saturday: 7:00 AM – 11:00 PM
    Sunday: 7:00 AM – 11:00 PM
Kroger in Henrico VA
Kroger in Henrico VA

What People Are Saying: 5 Customer Reviews

  1. Not sure what’s going on but the store isn’t very poor condition as of late. Might be a staffing issue. I know prices have gone up everywhere, but this Kroger was extremely expensive. Staff was pretty disengaged with customers. And it didn’t seem like they were set up for business on a Sunday morning. They were only a couple of apartments that looked relatively decent produce and the floral department. All other departments Bakery, a d Deli in particularly. The interior the store grocery Dairy, frozen food, all half empty shelves, and look like they were in need of a good stocking.

  2. I love this location!! Neat, clean, well stocked. All the staff are always so eager to help. I want to give a BIG shout to Sean in the Meat and Fish Department. I had a special request and although he could have insisted I pick from items on display, he took the time to dig through the freezer and cut me a custom size piece of fish. You can tell he loves his job. Always smiling, happy to help. Thanks Sean, the fish was delicious!!! Recommend this location to everyone.

  3. Most organized Kroger, after they all changed the aisles it became impossible to find anything but this store is different. Just put all kinds of sauce, condiments, dressings and stuff in the same aisle. It’s not that difficult!

  4. Line on a weeknight for self checkout 30 people deep. Blocking the aisles. Had 2 items. When I went to customer service to complain about no cashiers, was told by management. “No one wants a job. Do you want to apply?” Um..no. I just wont come here again. Second time for this. No more.

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Kroger

  • Address: 11895 W Broad St, Richmond, VA 23233, United States
  • Map: Click here
  • Rating: 4.2 (795)
  • Phone: +1 804-360-2643
  • Website: Link
  • Opening hours:
    Monday: 6:00 AM – 11:00 PM
    Tuesday: 6:00 AM – 11:00 PM
    Wednesday: 6:00 AM – 11:00 PM
    Thursday: 6:00 AM – 11:00 PM
    Friday: 6:00 AM – 11:00 PM
    Saturday: 6:00 AM – 11:00 PM
    Sunday: 6:00 AM – 11:00 PM
  • Reviews:
    Pratik J✭✭✭✭
    a month ago
    Your usual Kroger location.

    Big parking lot.

    Helpful staff.

    Good discounts with Kroger card.

    Fresh produce available every time you visit.

    Kroger gas station available across the parking lot.

    Starbucks available inside.

    Laura Turianski
    4 weeks ago
    Buyers beware: DO NOT USE ONLINE PICKUP!! I’m only giving 1 star because there’s not an option to review with zero stars. Just experienced some of the worst customer service ever with the online pickup service at Kroger Short Pump (11895 W Broad St, Richmond, VA 23233). Their Pickup department is so poorly staffed and/or incompetent that it took 2 trips to the store to receive my order and that only happened after their customer service tracked down the manager (Craig) to finally hand over my order. I truly don’t understand why a manager couldn’t have done that the first time I showed up, but I could have overlooked that had Craig not been the least empathetic person I’ve ever met. He actually told me the whole issue was my fault because I showed up “right before closing”, when in fact I arrived at 8:35pm, for an order with a pickup window of 8-9pm. This is one of the lousiest “convenience” services I’ve ever experienced and I certainly won’t be using it again and if you don’t want to lose more customers I’d suggest you figure out how to staff your stores properly, get yourselves organized, and hire people who at least act like they care about your customers.
    Andrew Payne✭✭✭✭✭
    2 years ago
    This Kroger at 11895 W. Broad Street has a lot to offer. The store is huge and likely offers almost every type of food and beverage most of us would ever eat. Today there was even a wine or beer tasting happening in the wine department! It looked like a little bar within a grocery store. Thankfully, I found all the health food items I needed in other departments. Two different staff people were very helpful during my visit here. I would highly recommend this Kroger location!
    Indig. E Nous✭✭✭✭✭
    2 months ago
    More Fantastic customer-friendly service 2023 from Krogers employees. Thank you & this store is so clean, organized & well-stocked with an array of different kinds of foods-a multitude of options.

    Feedback survey faulty not processing my Entry ID from my receipt so,

    KROGER EMPLOYEES GIVING EXCELLENT PATIENT HELPFUL SERVICES

    THANK YOU

    G
    3 months ago
    I wish there would have been a sign that you must purchase your bags. I looked and did not see a single one. I walked out. Not very communicative when you only tell people about it when they check out. I left an entire cart of groceries and went to Publix. I do not pay for plastic bags at Cary Street nor Willow Lawn Krogers. I do not mind paying, but be honest and tell people about it. Not a very transparent and honest way to conduct business.

Kroger Marketplace

  • Address: 9000 Staples Mill Rd, Henrico, VA 23228, United States
  • Map: Click here
  • Rating: 4 (778)
  • Phone: +1 804-977-9514
  • Website: Link
  • Opening hours:
    Monday: 6:00 AM – 12:00 AM
    Tuesday: 6:00 AM – 12:00 AM
    Wednesday: 6:00 AM – 12:00 AM
    Thursday: 6:00 AM – 12:00 AM
    Friday: 6:00 AM – 12:00 AM
    Saturday: 6:00 AM – 12:00 AM
    Sunday: 6:00 AM – 12:00 AM
  • Reviews:
    Nicholas Gray✭✭✭✭✭
    2 months ago
    Was grabbing some soda for my dad and was also starving after loading two motorcycles into a buddy’s truck and not eating all day. My friend advised me that the food counter would be a good idea on the way. Got two little $7 meals from Bob, who was the friendliest and most helpful Kroger employee I think I’ve ever met. I am leaving this review entirely because Bob was awesome. Thank you Bob!
    Jackie Dobrucky
    in the last week
    Unfortunately, the Kroger pick up here has been terrible. This time they were “out of stock” of coffee, onions, and milk, with no substitutions. It’s funny though, because when we walked in the store we were able to purchase the exact ones we had on our order. I have children and Kroger pick up use to be a lifesaver. Now, I think I’ll have to try a different store.
    Fred Hughes
    2 months ago
    I am appalled at my experience around 8:20 this evening. I waited 40 minutes in line at the deli. After 5+ people gave up and walked away, I went to get the manager. The manager was unwilling or unable to assist. There were multiple associates nearby just standing around as well.

    I am a loyal Kroger customer, and I have never experienced such poor customer service at one of your stores. The associate should have called for assistance long before the line became so long, and the manager should have stepped in to help out.

    Di L✭✭
    2 weeks ago
    Kroger Staplesmill has the worst parking lot. The wait in line today was a bit much . The store is big . The staff today was efficient and nice in self check out . I think her name started with a Z. Thanks Miss Z
    larry Ha✭✭
    a month ago
    This location is fading fast. It has a foul odor that greets you as you enter. Most days more self checkout than real cashiers The best thing to do is bring your own shopping cart as you come in.

Kroger

  • Address: 4816 S Laburnum Ave, Richmond, VA 23231, United States
  • Map: Click here
  • Rating: 3.6 (591)

Kroger

  • Address: 1510 Eastridge Rd, Richmond, VA 23229, United States
  • Map: Click here
  • Rating: 3.9 (293)

Kroger

  • Address: 1356 Gaskins Rd, Richmond, VA 23238, United States
  • Map: Click here
  • Rating: 3.8 (278)

Kroger in Henrico VA: Do’s and Don’ts Every Shopper Should Know

When shopping at Kroger, there are a few important rules to keep in mind. These rules are in place to ensure the safety and satisfaction of both customers and employees. It is important to be aware of these rules and follow them while shopping at Kroger.

Here are some rules to keep in mind:

  • Face coverings: Currently, Kroger requires all customers to wear face coverings while inside the store. This rule is in place to help prevent the spread of COVID-19 and to protect the health of everyone in the supermarket.
  • Social distancing: It is important to maintain a safe distance of at least six feet from other shoppers and employees while in the store. This helps to minimize contact and reduce the risk of spreading any germs or illnesses.
  • Follow store capacity limits: Kroger may have limits on the number of customers allowed in the store at any given time. It is important to respect these limits and wait patiently if the store is at its maximum capacity.
  • Respect designated shopping hours: Some Kroger locations may have designated shopping hours for specific groups, such as senior citizens or frontline workers. Be aware of these designated times and allow these individuals priority access to the store during those hours.
  • Follow one-way aisles: Some Kroger stores have implemented one-way aisles to help maintain social distancing and reduce contact between customers. Pay attention to the directional arrows on the floor and follow the designated flow of traffic throughout the store.

While these rules are important to follow, there are also some things that are not allowed or discouraged while shopping at Kroger:

  • Shop responsibly: Do not excessively stockpile essential items, such as toilet paper or cleaning supplies. This ensures that there is enough for everyone to purchase and helps prevent shortages.
  • No loitering: Avoid lingering in the store unnecessarily to help maintain social distancing guidelines and allow other customers to shop comfortably.
  • No eating or drinking: To help prevent the spread of germs, it is best to refrain from eating or drinking in the store unless it is necessary due to medical reasons.
  • No confrontations: If you have concerns or issues while shopping, it is best to handle them calmly and respectfully. Avoid confrontations with other customers or store employees.
  • No shopping while sick: If you are feeling unwell or experiencing any symptoms of illness, it is best to stay home and avoid shopping in-person. Utilize online delivery or pickup options if available.

Ranking the Toy & Kids Stores in Henrico VA

2nd & Charles

2nd & Charles
4.4 (1,805)
9004 W Broad St, Richmond, VA 23294, United States
Barnes & Noble

Barnes & Noble
4.6 (1,239)
11640 W Broad St, Richmond, VA 23233, United States
Bricks and Minifigs Richmond

Bricks and Minifigs Richmond
4.8 (81)
10953 W Broad St, Glen Allen, VA 23060, United States

Comparison of Top 10 Retailers in the USA

Navigating the American retail landscape can be complex, but understanding the leaders in the field simplifies the journey. Our guide provides a focused comparison of the Top 10 Retailers in the USA, breaking down key metrics and customer feedback to highlight what sets these industry giants apart.

# Retailer Main Products Number of Stores (approx.) Annual Revenue (approx.)
1 Walmart General Merchandise 4,700 $523 Billion
2 Amazon E-commerce Online Only $386 Billion
3 Kroger Grocery 2,750 $122 Billion
4 Costco Wholesale Club 558 $152 Billion
5 Walgreens Pharmacy 9,277 $132 Billion
6 Home Depot Home Improvement 1,974 $110 Billion
7 CVS Health Pharmacy 9,967 $256 Billion
8 Target General Merchandise 1,900 $93 Billion
9 Lowe’s Home Improvement 1,974 $72 Billion
10 Albertsons Grocery 2,253 $61 Billion

Thanks for reading! To continue your research on Kroger in United States, check out our extensive collection of reviews and ratings on the USA Business Review.